Terms of Use

Last updated: 1 June 2026 · Applies to medviva.co

[PLACEHOLDER] Template only. Have these terms reviewed by a UAE-qualified legal advisor before launch, including consumer-protection and health-advertising requirements.

1. About MEDVIVA

MEDVIVA operates medviva.co as a marketing and technology platform that connects members with licensed partner clinics. MEDVIVA does not itself provide medical advice, diagnosis, prescriptions, or dispensing. All clinical services are delivered by licensed partner clinics and their physicians.

2. Not medical advice

Content on this site is for general information only and is not a substitute for professional medical advice. Always consult a licensed physician before starting any protocol. No doctor-patient relationship is formed by browsing this site.

3. Eligibility

You must be at least 18 years old and legally able to enter into a contract to use this service. Protocols are subject to clinical eligibility determined by a licensed clinician.

4. Assessments and bookings

Completing an assessment does not guarantee that any medication or protocol will be offered. A licensed clinician makes the final decision based on your suitability.

5. Acceptable use

Provide accurate information in your assessment.
Do not misuse, copy, or attempt to disrupt the site.
Do not resell or redistribute any medication obtained through a partner clinic.

6. Intellectual property

The MEDVIVA name, logo, and site content are owned by MEDVIVA or its licensors and may not be used without permission.

7. Limitation of liability

To the extent permitted by law, MEDVIVA is not liable for clinical decisions made by partner clinics or for outcomes of any protocol. [PLACEHOLDER: confirm liability wording with legal counsel.]

8. Governing law

These terms are governed by the laws of the United Arab Emirates. [PLACEHOLDER: confirm emirate / free-zone jurisdiction.]

9. Contact

Questions about these terms: message us on WhatsApp [PLACEHOLDER: replace with official contact].